Challenge
A company with a focus on various tourism activities was overwhelmed by its manual processes. Employees had to track reservations manually therefore usually the administration took 1/4 of their working hours. In addition, the client lost a lot of valuable hours by manually matching free guides with activities. The company also had a legacy SQL database but no options to utilize the collected data.
Solution
The client was already using Google-based solutions therefore automation team created various Apps Script workflows to ensure seamless compatibility between Google products. Using this automation process consultants were also able to link the fronted services with the database, consolidating multiple data sources and creating actionable insights.
Benefits
The Automation helped employees to get rid of the vast majority of administration tasks and to focus on business operations instead. The client also gained valuable insight regarding their financials. This allows them to use their budget most effectively.
